My husband and I have purchased from The Roomstore before and were pleased. It was time for us to buy a new sectional, and we had gone to Mor, Ashley and Roomstore. Most of the designs we liked were at the Roomstore. We had a great experience this second time. Our sales person was Assistant Manager, Mary. She was fantastic! Mind you this is on a Sunday. Our sectional was in stock. She included free same day delievery. Our purchase process was easy. We had our new sectional in our home before 3:00 PM on the same day. :-) Very happy.