Went here for tonight for my usual tray. I haven't really had problems with them in the past but tonight was not a good experience at all. The girl taking my order at the drive-thru wasn't listening I guess & then made me stop in the middle of ordering to wait for close to 5 minutes. When she was ready to listen to me again, I had to repeat everything I said multiple times - sorry to inconvenience her... Got to the window, where the other worker lady pretty much threw the drinks at me & when I asked for a drink holder since I was getting 2 drinks & 2 milkshakes, she scoffed at me like I did something wrong by asking. Most cars don't have 4 drink holders & my mustang sure doesn't- how am I supposed to hold 4 cups while driving in the car by myself? Got home to find they gave me the wrong quesadilla (chicken instead of the beef that I requested which was not cooked all the way & had to be thrown out) & the wrong milkshake, which leaked all over my car because it wasn't made right! No milkshake melts that fast & it was coming out of the top of the cup when she handed it to me. I thought it was alright but when I pulled it out of the car in the drink tray when I got home, it was all completely melted chocolate liquid mess that stained my seats! It takes me 5 minutes (in a heavily conditioned car) to get home from the restaurant, so no way it just melted on the way home. Also, it did not fall over on my way home but it shouldn't have been a big deal if it did because it shouldn't have been a liquid mess that would immediately leak out the cup drastically. Cookout owes me a car detail to get this mess off my seats! Very disappointed :(