We went into Capital Ford of Charlotte today and boy, was it a disappointment!! I wish I could give 0 stars. First of all, we knew exactly what we need and all we were looking for - was straight yes or no answers. The salesperson we met was extremely, incompetent and pessimistic. All we got back was unrelated answers and negative comments like Ford does not have performance packages options (really??), buy a GT not an Eco Boost for our age, our credit score (we should have walked out right then), an order takes about 8 months to deliver, etc., Moreover, WE are the ones who are investing money to buy a car and of course, we will take our time to finalize car specifics. There is no point in pushing the customer to buy / sell / trade-in (more like confuse) if he/she has clear requirements.
And yes, we are definitely not buying a car here.