Re: Collision Repair: Worst customer service ever! Took our rig in 4 months ago for body repair. Adam said it was an easy job and wouldn't take long. Well, it took 4 months which is not my complaint. The communication with customers is non-existent. We had to proactively call every few weeks and leave messages with no call backs. When we did connect with someone, the timeframe for parts to come in would be pushed out. They should have called us and told us each time this happened, but no, never happened. I spoke to the owner Mark Tracy and he placated me with the parts problem but my complaint was about the nonexistent communication about delays. Sure made it hard to believe anything they said. After such inconvenience, I expected some type of concession from Orangewood but, again nothing. Lots of excuses but no responsibility.