Robert Guerra is a Toyota parts master. Great personality, handled my puns and off the wall comments like a stand up pro. He quickly searched for my parts for my 2000 4 runner that I will keep forever. I gave him the title beard of knowledge because of his quick service, awesome parts knowledge and of coarse he has a beard. The best think a customer can say after doing business is "I'll be back" and I will. I have served in management in the retail car business for over 35 year and many with Toyota. My verbal exchange with Robert made my day. Great guy and a pleasure to do business with. Take care of this guy or someone will recruit him away. Oh what a feeling Toyota I really love what you do for me. Greatest slogans ever. Oh plus the right stuff which was the slogan when I bought my first Toyota 1983 Celica GTS.