Worst service ever.
They blatantly lie, did horrible service on my mini cooper classic (under warranty), timing chain needed fixing major job...left bolts out, no courtesy car, still not fixed, they have the worst hours, 8-4 Monday to Friday, but you can only make an appointment for 8am. Service rep John is long winded, before he lulls you to sleep with his ramblings, cut him off and just tell him what you need and get out.