I've taken my car to Vegas Auto Care for repairs and oil changes a few times over the years. The owner is friendly and answers all my questions. If he says he can have my car fixed by such & such time, then I know I can count on it. And it's almost always sooner than I'd hoped.
He charges more (something like $39.99) for an oil change than places like Jiffy Lube, which often advertise for $19.99 or $24.99. I asked why he charged more for this (because for major repairs, I've found his prices to be cheaper than other places), and his response was that he didn't understand how other places could do it for so cheap because they would have to be taking a loss at those prices.
Well, I have a theory. Have you ever taken your car to a lube shop because you had a coupon for a cheap oil change, only to be told that your car has a problem you were completely unaware of, and that it will cost you $350 to fix -- but because you're such a loyal customer, they'll give you a 10% discount to do the repairs? My theory is that this happens with unusual regularity at such places.
That won't happen at Vegas Auto Care. And if it did, then I would believe them because in my experience, the owner is an honest guy and the mechanics are top-notch.