Just took my 2 girls ages 5 & 18 months here for the first time. I had actually booked the appointment at a different office on the other side of town, and showed up to the wrong office. The staff had their other office transfer all of my information & records, and even got us in earlier than the scheduled time.
It was my youngest daughter's first dental visit. The staff was very knowledgeable and careful with both of them, and made all of the procedures fun. They were both very impressed with the waiting room. All in all they did a wonderful job with both children, they were very clear and focused and even made sure I didn't have any additional questions. The dentist was very nice, and gentle with both girls and talked all of us through everything. My 5 year old even decided she likes going to the dentist, because "now her teeth sparkle!" Overall, very impressed.