As we entered we were enthusiastically greeted by one of the servers. Hopefully, as you'd expect, all of the staff members are as nice as she is, come to find out the bartender we had wasn't as peachy. Not that she was mean, just general going through the motions and not just for us but for all guests seated at the bar.
The food was decently good, just not as finger-lickin amazing as everyone I have spoken with prior to this visit made me feel it was going to be. I did really enjoy their sweet potato fries (nice and crisp and thick). The chicken sandwich I had was good, once the barbecue sauce was able to make its way down to the pulled chicken on the bottom of the bun. Otherwise, it was a bit dry. My boyfriend had the Carolina sandwich and he enjoyed that along with the potato salad as his side.
A good selection of alcoholic beverages with not the largest selection of beers. The "Ale House" part of the name gave us the impression that maybe there were several selections on tap but, as I recall, there weren't a ton nor could we see the tap handles (outside of 1) to get a visual (sometimes that's nice to see). Of course there was a beer list, though.
Overall, not a terrible experience but just a basic one. Nothing crazy.