This is my second or third trip to Ocotillo, the other times were also for brunch. I really want to give this place 5 stars: the food is creative and fresh (and I suspect local as possible), the coffee is darn good & the cocktails & wine list looks solid, yet, fun.
Today I had the Octotillo Bowl for brunch. A bowl of farro with pistachio pesto, pickled peppers, bacon, arugula and 2 over easy eggs. What a tasty and unique combination, it was wonderful! As I said, the coffee was really good (I am a coffee snob, blame my parents).
The issue? Service & facilities.
Our server was nice, personable, and quick to make recommendations. The problem? Timing or cadence; we had to request our coffee refills (the first time) from a server who was refilling waters because he disappeared. Later, when I asked for salt & pepper, I was halfway through my meal before he brought it. And finally, it took around 20-25 minutes for my dining companions credit cards to be returned after they sent them off with the bills. That made my friends nervous (understandably). It's a serious trust issue. Our server thought he'd already returned the cards, he said!
Then there was the facilities, left behind clothes hanger, and broken toilet seats?? I get it at 1 am on a Saturday night but Sunday morning? Not cool. I think perhaps a little more policing could be done.
I hope I can change this to 5 stars, this is otherwise an awesome, spacious, sprawling place with great food & beverages.