What I don't understand, is how there haven't been any changes in quality of service after YEARS of bad reviews of this location. This McDonald's location is the only one I avoid. Service is ALWAYS slow, and there's a 98% chance that your order will be wrong. I have 3 little ones, and they love going to McD's as a treat every now and then. I will drive them to a different McD's that's out of my way, just to avoid the annoyance and frustration I feel going to this location. I feel like the staff even thinks it's a joke to keep customers waiting. There's never a sense of urgency, or even an apology when you've been waiting in line 10 minutes for a Diet Coke. You would think after all these horrible reviews, they would try and find a new manager and staff. Disappointing.