I broke down in Cleveland on a cross country trip during the weekend of Ohio Bike Week. Rock and Roll Harley was booked up and told me I was pretty much screwed. S.E. Harley was also booked up, however they wanted to help out a guy on the road, and they did so in very fine style. Sent a truck to pick me up, sent another truck to get the part I needed from Youngstown, got me on the lift right away, fixed up and back on the road quickly...even washed a million bugs off my windshield. And they didn't gouge me on the price, actually discounted the parts and labor, and didn't charge for the tow. They turned an ugly stressful situation into easy street. I can't thank you guys enough, and hope I have a chance to bring you more business. Just, awesome. THANKS and keep it up!