I really enjoy bob Evans breakfast food. Unfortunately, this is a bad review. I was seated today with my family with 2 little ones and forgot about. We were sat at 11:40 and not acknowledged until 11:58 by a server saying your server will be right here. The server finally arrived at 12:06. If I was alone I would have walked but with kids its a headache.
I frequent this location about twice a month but these last few times have been pretty bad. The manager seems like a nice guy but today was not acceptable. My mother brought to his attention that the tables around us all had service and food before us. He wasn't very empathetic at all. The apology was poor but the fact he never returned to the table was bs.
I work in the same industry and I've seen bad service before but it has to be handled correctly. This location needs at least 1 more server. Come on it's only 4.05/hr...