Yes, I am a fan. After stumbling thru a myriad of websites listing area hotels, I reserved this one online. I liked the location, the price and the posted amenities.
I arrived at the front desk and was greeted by Heather. Heather was more than on her game as she not only was pleasant to deal with but went out of her way to upgrade me and to see to my comfort. Friendly, engaging, helpful, Heather is an example of how to engage the customer and how to make them feel valued.
The suite was roomy, had a foldout couch, kitchen and two tvs each with its own remote. Yes, some elements were a bit dated. But the rooms looked and smelled clean (I'm a professional at travel and know how to evaluate a room for "true" cleanliness.) The carpet was clean, and I felt absolutely comfortable about the bath and shower. I have recently been in some hotels that truly warranted a poor rating but this wasn't one of them. The freeway is close enough to not leave you lost but not so close that you hear the curses of aggravated drivers. Close proximity to entertainment, a variety of restaurants and downtown. Don't pass this one by.