Although I didn't have an appointment, I was in the area and waited approximately 30-45 minutes, which isn't too bad. Maybe I got lucky because there weren't that many patients there, however, I do recommend making an appointment and if you do not have one do NOT go there between the hours of 11-1. Most likely most of the crew will be a lunch. If you go to this location, I would recommend requesting Kim C. I hate getting my blood drawn and she has over 7 years of experience with the company and made me feel comfortable and didn't have a hard time finding a vein, which has been a problem in the past.