I like Bravo. I like Mentor. But Bravo of Mentor left a sour taste.
Don't get me wrong; the food and wine was good (per usual) and the waitress was perfectly nice.
But the hostess?....I don't know, maybe it was an off day. Maybe some customer had been horrible to her earlier and she was recovering. But the hostess was clearly disgruntled from the moment our interaction began (no, it was not 5 minutes before closing, or anything like that!). I asked about a table and she walked away, came back interacted with others....and when I finally asked about the table, she acted like I was being pushy. Communication is key, people!!! Especially in the service industry. This is easy stuff.
I know businesses probably don't read these, but if not for this easily preventable interaction, I would have enjoyed my time there.....very unlikely I'll be back there at this point.