I ordered (3) engineer prints on colored paper from this staples and I had to email them the file. So I email Them before leaving my house (San Tan) and then I had to drive here so it was 40 mins. So I get here and I go inside and "John B" at the print counter was helping me and I said "I emailed in some files." And he said no you didn't in a rude tone and didn't even check the computer to see if I did. And I said uh yeah here is the email and showed him and he told me I had the email wrong so I had to re-email it to him. After doing all that again, I then asked if I could browse the store while he printed or if he needed me and he said no go ahead. So I go browse for 30 mins just waiting and come back and he hasn't even started. He told me he had the files, here is the pricing, and showed me a paper w/ 14.99 for tomorrow pickup and $19.99 for today pickup. And asked which do i want? And I said uh today cause I just drove 40 mins and waited 30 mins to pick these up. So he said ok I'll get started. So I wait and got thinkin that online said they were $2.99 each and that didn't add up to $20 so he finishes and hands me a recipt and the total is $58.99 and I'm like uh. So I go to checkout and I asked why is it so much cheaper online? And he said oh cause we always want Ppl to order online and I'm like well that's a hug difference in price, and I showed him the price and he said "oh that's BW you needed color" and I said no this is quoted for color and showed him and he's like oh I printed you posters cause paper prints can't do images. And I said well you should have told me that before you printed cause I wouldn't have gotten these (there printed on paper for $20 a piece, I could have ordered a decent photo for that!) and he's said That he sid and I'm like no you didn't mention one thing about it being a poster and you needed to tell me each was $19.99 and he said I did I wrote it, and it legit looked like a @ sign next to the price and never once told me verbally each! After telling him that I'd just pay for these but I was super upset he never Once said oh let me Give you a discount he was a complete smart ass towards me and I said I'm going to call your manager what's your name? And he said Oh here I'll just call her for You in a Complete smart ass tone. And I'm like uh no I'm calling The actual company.
I advise never to go to this staples and all honestly just avoid staples in general cause it's a rip off and their workers have NO sense in respect or trying to resolve the problem they caused. They are RUDE, INCONSIDERATE, and not worth your time or money! BEWARE!!!!!