I made an internet inquiry to this dealer 2 months before I was going to be in the area buying a vehicle. Rich got in contact w me right away and got all the details of what kind of car I wanted. He then kept in contact just checking in. Once I got to Vegas he called me immediately every time a car came in w what I wanted. After 1 of the test drives, I met w slade to test drive. Both Rich & Slade are in the internet sales dept but they are both car salesman. Never was I pressured. We talked prelim negotiations and it went well. I decided to go w another type of car but if I ever want to get a Toyota in Vegas this is where I will come for sure. These guys are professional, nice and respectful. Trying to buy a car as single woman walking in to a dealer has been a nightmare but not here! These guys will treat you right and give fair prices. I didn't my homework and you start negotiating at a fair price.