Let me start this review by stating this was the most pathetic excuse of a restaurant that I have ever been to. It was so terrible that my dad at one point got up and left because he was so angry with it. I don't even know how to write a review for such a terrible experience. I guess this will be a learning experience.
Let's begin with the background: my mom and sister, my dad, and I all met here on a Sunday night. My dad got here 25 minutes before me, I got there 10 minutes before my mom and sister. We are approached and my dad is asked if he would like anything to drink. Me? Not so much.
Fast forward 15 minutes. We start the ordering process. I felt things might go a little south. I didn't realize it would be as bad as it was. I kind of get a snooty response to my (picky) order. Whatever, no big deal. We get the pita bread and hummus, which is albeit DECENT. Not AMAZING. Decent. I finish my soda and it takes 20 minutes to get a refill. Also takes 15 minutes to get more pita bread for the hummus. Strike #1 and #2.
My order comes out fine with my moms. My sister's food also arrives at the same time as us, but her order is screwed up (dark chicken instead of light chicken). Woops. Strike #3. My dad's order hasn't even came out yet because "lamb takes longer to cook." No problem, the rest of us will start eating without him! TWENTY FIVE MINUTES LATER, MY DAD'S FOOD IS BROUGHT OUT. Unacceptable, right? Well, the order is messed up too! So they take it back and fix it. They bring it back. Still screwed up. They go and fix it again. Still screwed up. At this point, my dad gets up and leaves. Strike #4.
Now, we're sitting here without my dad and you know what, we still haven't received an apology yet. Our server has walked past us multiple times, each time ignoring us. Wow. She finally comes back and apologizes, blaming it on the chef in the back. You'd think that the service would improve after this... but not so much. It is still taking forever to get more pita bread and refills.
Meanwhile, the legendary owner comes out! Why? Because he screwed up a to-go order and to remake it for that guy! I didn't even hear him apologize to that guy. I see him and he doesn't even come over to our table (we know he knew too, as our server told us she'd talked to him). No apology from him whatsoever. At this point, I'm thinking, "Okay, that apology better come in the form of a free dinner. This has been such a terrible disaster that we had a family member get up and leave, plus you screwed up another family member's meal and the best we've got is a hardly empathetic apology."
Well, the check comes folks. Full price on everything. Game over. Good bye Pars. I wanted to go into the back and tell the owner that he created a worst dining experience than every other bad dining experience I've had, combined. Unacceptable behavior from Pars and my family will not be coming back.
You want to know the worst part about this review? I'm not even exaggerating. I'm actually leaving some parts out. I wish I didn't have to write this. I'm tempted to create 100 accounts right now to 1 star this place into oblivion. Never witnessed a place less worthy of 4.5 stars.