I ended up coming here on my way to the mall, and I didn't get a chance to check all the reviews.. I'm glad I didn't because I really don't know what all of the negativity is about. I walked in, was greeted by a very nice young lady, was seated very quickly and my order was taken immediately. I ordered the Montreal smoked meat eggs benedict and it was delicious! The eggs were perfectly soft poached and the Hollandaise sauce was fantastic. A lot of people were complaining that their English muffins were burnt, but mine was totally fine. I'm wondering if it's a timing issue, because I got there right at 9 a.m. and the place was empty.
The only negative thing I can say about this place was that the bathroom was a bit of a disaster. Toilet paper was on the ground, there were no paper towels to wipe your hands with , and the hand dryer didn't work LOL
Overall I would say if you're in the area give this place a shot. It's worth it!