Good in a pinch. The Dr. That helped my kitten, Dr. Love, was kind & patient. She saved my kitten's life, from a bad vaccine batch. It's not cheap, at a minimum of $100 per office visit. The staff on the other hand was terrible. Rude & judgmental is putting it mildly. If not for the kindness of the Dr., I wouldn't recommend bringing your animals here under any circumstances. They are 24/7, which is nice. I just pray I don't have another emergency outside of my regular vet's office hours.