I hate this store. The air in there is filled with a stench of arrogance. I came in with an outdated phone, wanting to switch it with my current phone. They laughed at me, saying my outdated phone wasn't supported by them. They tried to put in on my plan with the code on the box, and eventually told me there was nothing they could do. Later at home while looking at the phone I noticed the code on the box and on the phone were different. I am pissed. They laughed at me and treated a LOYAL CUSTOMER with blatant disrespect. If you have an out dated phone, or heck, if you hate being treated like you're inferior. DO NOT GO HERE.