I just downloaded the yelp app just to complain about this place.
Walking in, the decor was amazing and we were supper excited for our night.
We came as a group of 25 for my uncle's 50th so they sat us upstairs in the back room.
Service was so slow. We couldn't get service for drinks for the life of us. Our food was a set meal and we received it in periods of 45-1hr intervals. By the time we got our main meal, All of us were full. Not only that, most of us didn't even receive our meals. When my brother said he didn't want his anymore (everyone had finished their meals) the waitress gave us a snarky remark saying it was in the kitchen. Sorry but if my food is has been "in your kitchen" for 45 min, I especially don't want it anymore. Plus everything was terrible. Ribs were bland and dry, chicken was black and they forgot my moms bocaccio cheese in her gnocchi so they brought it after. My cousin had to serve us water since no one came after the main meal.
Our table was by lockers which they apparently lock booze in for customers? What the hell is that. We had a group of two drunk men and two drunk women search for their locker for 30 minutes right beside our table.
When that was over, my uncles cake came. After 30 minutes my aunt had to politely ask if they could cut and serve it to us on dessert plates!! They didn't bring spoons or plates for us, just the cake.
Ridiculous and so disappointing. Hire more workers to help the staff that's obviously struggling. Either change your menu to good food or turn it into a tapas menu so we can actually be hungry for the $30 meal we ordered.
Not happy.