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2014-08-24T00:00:00
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I used Yelp reviews to find Affordable Flooring, and I would be remiss to not add to the amazing reviews that they already have. They are amazing! From our first experience in the showroom, which was informative and friendly; they had a very nice selection of tile. We were allowed to take several tiles with us to see how they fit in with our furnishing and lighting in the house. About a week later we selected our tile and it was a very hard decision. I had several friends come and give me their opinion. Once decided, we were torn on how much of the first floor to tile. They were so accommodating to work up several bids with absolutely no pressure. We decided on doing everything but the bedrooms, about 1900 sq. feet. We paid a deposit, the flooring was ordered, and the installation scheduled. When the flooring was delivered, it was the wrong tile. Long story short was that the sample we had was mislabeled by the wholesaler; we were disappointed to learn that the tile we liked was backordered. This is where, as one reviewer said, Affordable Flooring is no joke. They allowed me to choose another tile at the same price, the loss to be absorbed by the wholesaler. Customer service is something they do not sidestep on. We chose a beautiful wood plank tile, and we could not be happier. Everyone that comes in our home comments on it! The installers lay the tile carefully, and they are artists. They inspected and pulled tiles that weren't squared perfectly. The job took a while, and they were polite and congenial. They also had to work around a master bath renovation, and they were very willing to come out and do the bathroom a week later than the rest of the floor with no additional cost. I love this company!
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