Received a chemical peel from owner, Effie, from a groupon I purchased. The website was a little bit difficult to maneuver but that was the only issue I ran into and it was easily resolved. I found out that Effie does not have control over scheduling and sending out notices. I have to say the chemical peel was the most effective chemical peel I have ever had! And I have purchased many over the past 2 years! The owner was on time and office (Scottsdale) was very soothing in itself. I tried a few of their products and I'm pleasantly surprised. I will definitely go back!