I had purchased two packages for the "bath experience" for my boyfriend and I at their Old Port location (Montreal). My initial expectation was very high; seeing the ultra modern reception and the whole explanation of the thermal therapeutic experience bullshit definitely got me going.
After passing by the washroom area to change,etc, we proceeded to the baths; huge disappointment as the entire area, which the receptionist described to us using a map, was incredibly small. We went on a Sunday of february which did not help as the place was packed. You would think that a place like this (which is marketed as high end) would limit the number of people to enjoy the experience at its full potential, especially since they make you reserve your spots in advance...
Anyhow, It was certainly not a great experience for me, mostly because all of the bath areas were small; especially the "bigger heated pool" which was packed like sardines. You could also smell the chlorine overload, obviously as their were so may people, it would be unhygienic not to.. Even all the rest areas were full and you had to wait your turn.
All in all I was very much disappointed by this, I felt there were WAY to many people for a very small space, the place was also messy from so many people going back and forth; it went against the whole "silence and peace" vibe that they were trying to create and was definitely not worth the hype or money.