Hiding behind a contract to essentially rob someone of $1600 is just crap. Bottom line. Horrible business practice and I will gladly share my experience and review every single place I can. Sorry if it's an inconvenience. I am aware the terms, I am also aware life changed and I couldn't control it. I'm sorry your business feels justified stealing money, apologizing and hiding behind a contract. I would strongly advise anyone who asks me to avoid this business at all costs or thy, too, could be out a lot of money.