If there was a zero we'd give that! Used to be great...not lately. Last two times yogurt was like soup literally dripping all over the counter as girl handed to us. when i asked whats going on?? She said...yeah the machine hasnt been working right lately. really?? She shouldve saud so before we ordered. they got us twice but now we are going to check out other yogurt shops..so thst little stunt msy have garnered a few $$ but cost them loyal customers and created bad word of mouth.