I have been through, LITERALLY, nearly 50 hairdressers in my lifetime and have never gone back to the same person twice. I'm picky, ok? I called Kelly Cardenas Salon on Wednesday and got an appointment with Colie that same day. All of the staff was amazing from the moment I walked in the door. I was offered water, coffee, tea, and WINE! At the front desk, I was told if I needed ANYTHING, a cab, dinner reservations, ANYTHING, that they would do it. I was given a small tour of the salon, then was shown the dressing room where I was able to hang my jacket and put on a robe. I was then led into the "shampoo room" and I will just say, it was AMAZING in there. The sinks adjust to you, relaxing music is played and all the while, you're getting an amazing scalp, neck, and shoulder massage. Colie explained everything she was doing to my hair so my fear that I'd look down and see a chunk of hair fall from my head was alleviated. She was careful about taking off just the right amount of length. The price was VERY reasonable. The experience in itself was amazing. Rather than dreading a trip to the salon, now, I can't wait to go back.