Went to this breakfast place on Nov 27, 2011. We waited at the door for seating at least five minutes, during this time two waitresses and one bus boy walked by us and avoided eye contact. There was no hostess or anyone to seat you. I suppose the owners of this location on St. Charles do not care too much about service. So we left, who cares what food they serve, with the reception they have I believe that if they do not shape up this place is bound to fail. We went to Petinos and within a two minutes span four people including the hostesses, owner and a waiter asked if we were served. NOW that's service. I suggest Ben & Flo go to Petinos and learn about customer service. Unless I read some good reviews I will not be going back.