We came here & purchased the VIP wash. As our car pulled up, the worker proceeded to dry the car and after that, using the same rag started wiping windows, never once using the cleaning sprays.
We asked to speak to the manager. Matthew and another worker came and looked at the car while my bf was inside. They were just shaking their heads and laughing. They went back inside.
My bf came out and went to the tire, with his hands wiping the dirt away (see picture). He went back in to show Matthew
All three of them came back out and Matthew was actually laughing in my bf's face, the other worker called my bf a lovely word (sarcasm) and walked away. My bf asked Matthew, you are just going to let one of your employees talk like that to a customer? He had no response and just said I don't know man there's nothing I can do.
They are not thorough with their cleaning and don't have respect for their customers.
I have contacted the operations manager, filed a formal complaint. If anyone knows who the general manager of this store is, please let me know. The receptionist wouldn't tell me.