I went in for a 30 minute consultation that took two hours. Yes, it was longer than I had expected it to be, but so worth the wait. This lawyer does not mess around and knows exactly what he's dealing with in any given case. He took his time with us and asked so many questions, to properly give us legal advice. He also researched some information given right then and there for the same consult fee. Front desk was welcoming, has a quiet personality, but is not rude at all. I made a joke on a pen and she told me "you can borrow my good pen," so you can definitely warm up to her. With 25 years of experience under his belt, I understand why his consultations take so long. Bring a device or a book and wait, you will not regret it.