The people at this location are the most dishonest mechanics I have ever met! Took my car in to get an alignment done, since I had purchased the lifetime alignment for my vehicle. Little did I know that I would come home with a broken steering wheel. My car has one of those automated settings you can set up to adjust your steering wheel and seat to your liking. I'm a petite 100lb 5'0 person, so you can only imagine that I would set my steering wheels pretty low. When we got our car back, the steering wheel broke, it no longer adjusts up or down and makes a weird clicking sound when it attempts to do so. So I called into firestone to report my problem, the guy on the phone leaves to talk to the technician, comes back couple minutes later and tells me "the mechanic says he didn't touch the steering wheel, he only change the seating. There's nothing else we can do,". Well sir!, whatever your mechanic did, he broke the steering wheel and then lie about it! I will never take my car to this location ever again. Seeing that this place only had 3 reviews prior to mine with all 1star rating, that tells a lot about this business and their ethics. I will also be reporting this to BBB! Good luck trying to run this place!