The food is good but they don't have salt or pepper in any form for customers. The employees aren't exactly all that bright and mind you ... lol this was my first time eating here. I went in and ordered a sub and the guy behind the counter talked about "Jimmy John" like he knew him personally. He acted like Jimmy John was Jesus. I suppose its just a bunch of over enthusiastic kids. Foods good.. bring your own salt and pepper or The jimmy John Nazi will yell at you! Get the Gigantic sandwich for 7 bucks.Its worth it. They pile the meat on so sayeth Jimmy John hahahah!