Not once, not twice, but three different times I saw that an item I wanted that was on sale was available for local store pickup. So I go there and... they can't find it. Three different times!
They are nice, but only on the surface, underneath the smile, they don't even really want to be there. And they don't want you do be there either. Ok this might be opinion based on what I see in their dead lifeless eyes but... three times!