First impressions are everything. I came home from work late in the evening to find my AC unit not blowing anything. I called around a few places and wasn't having much luck. Not only that, the other places were booked out a week and generally just kinda cold and short with me on the phone. I called Bumble Bee around 8pm and 1) they answered 2) were very sympathetic and nice 3) scheduled me for the following morning and 4) tried to help diagnose the issue over the phone to see if anything made a difference. I mean, my gosh! Gold star customer service. The techs arrived the following morning, and in the beginning of the window time block they gave me. Not at the end or later like most service repair companies do. And they were great too. Very nice and professional. They did what they needed to do and were out in about an hour or so.
Very happy to have found these guys. They're a keeper.