Well, I have to add my $.02. Tait is awesome. I have been taking my cars to him since I moved to Phoenix about 8 years ago. I think I threw at a dart at the phone book - and got really lucky.
From my first visit, when I was a single lady, and now that I am married, I see absolutely no difference in the amazing service I get from Tait and his crew. As others have said, I feel like I get a straight story from him. My husband was skeptical about my praise of HonMan prior to the purchase of his first Honda (in 2006), but I was adamant that our cars go there. My husband was converted the moment he stepped into the lobby to talk to Tait. He is just a good guy.
When my husband and I decided to buy a new (used) car this year, we had a list of acceptable options that included a variety of makes and models... that is, until we remembered how great Tait's shop is. We decided that we only feel comfortable owning Hondas so that Tait's crew will service them. Maybe that is silly (I am sure there are other quality auto mechanics around), but who wants to start over?