Had a pretty good experience at this Jack Astor's location. I had just gotten off the bus so Jack Astor's was one of the closest options for food. Where I was first seated seemed to have a vent above circulating ice cold air. I asked another served and thankfully they were able to switch us to a booth in a warmer section of the restaurant. The service was fine. Perhaps may have been better if my server had check in with me more than the one time once the food was delivered. My only real complaint is that the French fries weren't hot.