The place recently went under new management and I must say the new manager is amazing.
We came when power outages struck across the GTA and families all came out for dinner. They were down three servers that day so service was not the fastest. My friends ordered their cocktails but I had to take 5 more minutes to decide. When I did, my drink came shortly after but my friends' had yet to come. We didn't think much of it/ forgot about it but the waitress was super apologetic about it and made sure our drinks got delivered in time. The manager himself came out with 4 shots for each of us and apologized! He told us our drinks would be free and one dessert would be on the house!
As a bonus, when we ordered our dessert (the holy Skor Toffee Brownie) it came with two pieces of brownies instead of one since they knew we were all sharing it! Amazing! I ended up only having to pay for my Turkey Avacado Club (which was delicious and a sizable portion!)
Will definitely come back.