I called in for membership information and all the kid kept on saying if "We can give you information over the phone, management has instructed us to have membership conversation over the phone" are you *^&ing kidding!!!. Wake up!!! Like i really want to spend an hour onsite going over membership. Stupid policy. I was a member for 3 yr as i live 3 miles away from the gym, but i didn't review after i saw how unprofessional the staff was. Guess the owner should go back to St. Louis and refresh on customer service !