They were on time. We had two gentlemen ( I believe one was Brad -I am terrible with names). They were great. We were moving from a two bedroom apartment on the second floor to another two bedroom apartment on the third floor down the street. It was a hot and humid day. They worked hard and fast to get us out of the old apartment and in the new one. They didn't mess around and take their time. They were kind and did not scratch or break our furniture. I was impressed. Thanks for your service! I will definitely use again and recommend you to others.