Up and coming small business owner! 5 well deserved stars for a great technician.
Set up 3 appointments for a new garage door lift and general servicing (2 were some top rated companies on yelp).
Typical upsell and dodgy experiences setting up an appointment for the other two.
Joshua followed up promptly and had great communication for booking an appointment and showing up.
He gave me several options for servicing and took time to educate me on garage door basics.
Didn't feel pressured once and he went the extra mile to show up after hours to make sure I was taken care of and understood all the features of the new lift.
Great service experience that gave me more confidence in the install than said "professionals."
Ended up getting the new lift, replaced a frayed cable, strut for a sagging panel, new weather strip and full balancing/greasing. Very fair pricing given the time and labor it took.
Glad I took a chance on this one! This guy really knows his stuff.