The woman behind the counter had no idea about anything I asked her. From the price to what was included in the lunch combo. Why hire staff and not train them properly? Luckily, the regular girl came back and took over. They put the take out orders in a little box that's easy to carryout. I loved the pastries and thought everything I had was quite good. Even though it's a bit out of the way (last floor of the mall) I would definitely go back. The pastries are definitely worth the trip.