Decor is outdated...more like ghetto....and it seems that the staff has no understanding of cleanliness. What's worse, they come and wipe the dirty table that they seat you at with a smelly towel. How is one to enjoy a meal when the table smells like dirty *ss?
The staff, they seem to get ruder with each visit. And one of my pet peeves, when people speak another language meanwhile looking and pointing at you. WTF is that?
Not sure why but I went back giving it another chance 4 or 5 times now...I've learned my lesson and will never go back. The first visit I was actually impressed with the food and since that first visit, it gets worse each time. The pho consisted of a big bowl of noodles all stuck together and maybe two slices of edible beef. The remaining pieces of beef could not be recognized, concealed in all that fat. Tried quite a few different menu items and sadly nothing satisfying.
I'd rather drive 25 minutes or more to go get a good bowl of pho.