I needed to get a last minute oil change since we had an out of town trip come up unexpectedly but all of our typical places needed to book me a day or two out and the others wanted to charge an arm and a leg. I found Big O Tire's early bird special ($14.95 before 12pm) on google and decided to call. They had no wait just then and even still, they do accept walk-ins if you don't mind waiting. (Good to know!) The gal who spoke to me on the phone was just as nice in person and promised me 30 -45 minutes for the work. The store is right next to a Goodwill and there are several other stores within walking distance if you don't want to wait. I wandered around and sure enough, 40 minutes later I got a call that our car was ready to go. I will be coming back to Big O from now on. Good customer service and quick work!