There was a time in not so distant history in which these breakfast stops were an American staple. IHOP, Denny's, Waffle House, Bob Evans... Sadly, however, it seems as though they've all but given up. It's a shame really because there is so much potential. The ownership of this particular IHOP just spent some money on renovations and the new place looks great. And that's where it stops.
I truly hope the ownership interests and the on-site management read this review in the spirit in which it is intended. There's still hope. IHOP is one of the last breakfast stops that can still be successful, but it's going to take some work.
I stopped in on a Tuesday night with my two kids for a breakfast dinner. The food was fine. Seriously, exactly what you would expect. The service was terrible. Not even friendly. And it took FOREVER for our pancakes/waffles to arrive. I counted the patrons. 6 tables, 17 people including us.
Some serious training from the management is needed for the Host/Hostess and wait staff. Maybe some leadership training for the management team too.
A smile goes a long way. But there wasn't one to be found.