I like this location the best - it isn't as busy as some of the other's that I have been to which therefore means I can always find the book I want. Every time I have gone all the staff are super friendly without being annoying. Plus the fact that I can actually find someone who works here in case I have a question.
Also I love the unique gift selection (if you buy it for yourself it still counts as a "gift" right??) that Chapters carries and I find at this location I can always find what I want in stock. This never happens at the busier locations like Yorkdale.
Just walking in and smelling all those books brings me right back to my happy place...when I was a little girl and would speed read Sweet Valley High books in the corner of the bookstore (before they put in chairs and a coffee store and encouraged people to do this...before they would shoo you out of the store if you didn't buy the book)
Writing this review now makes me want to read....