My reivew is based soley on my esthetician, Amanda Neal. I'm not a huge fan of Massage Envys in general but I would follow Amanda anywhere. I've had a lot of facials while living in Los Angeles and I can say hands down, Amanda is the best I've even had. She's quiet, gentle and tells you exactly what she's doing. She gives an awesome scalp and neck rub as well. I cannot say enough good things about her. Please go visit her if you want a great facial!!