I met a friend here for lunch today, as it's conveniently located halfway between our respective offices. We arrived at around 1:00pm, no reservation, and there were plenty of tables available. Once we were seated, our server (Ken, I believe) came over to fill our water glasses and inform us of the daily lunch specials.
I've been a bit under the weather lately, so I ordered the minestrone soup, and my friend chose the crab and ricotta ravioli. Ken disappeared, then we waited...and waited...and waited. When our food finally arrived, we both enjoyed our dishes, although I found the presentation of the soup to be a little thoughtless - it was served in a huge bowl which was noticeably dirty around the outside, and the bowl was so big that at one point my entire spoon fell into the soup (*embarrassing*).
I would give the food three stars, but I found the service and overall experience to be quite poor. I had to ask to have my water refilled after it sat empty for a lengthy period of time, and I'm pretty sure I saw Ken drinking a glass of wine as I sat with an empty bowl in front of me. Eventually someone else came to clear our plates away, as Ken was standing around with a group of employees and seemed blissfully unaware of the fact that we had finished our meals. Given that we were some of the only people in the restaurant, I don't understand why the service was so shoddy.
If you want to eat decent food somewhere other than a food court in the PATH, Mio might be a good choice...but make sure nobody will notice if you take an extended lunch break, first.