To start things off, the service for purchasing a vehicle was very friendly. But what I'm impressed by is the service department.
Bozarth's is where we bought our first car in Las Vegas in 2008, a Chevy Trailblazer. Chevys are very rugged, can survive some torture, but in our case, we had some missteps in our brand new vehicle (such as a slipping seat belt, master cylinder leakage, and brake slippage) caused by the manufacturer. Upon our filing a complaint, it took LESS THAN 8 HRS for Bozarth's to take our vehicle, lend us a loaner, call us back to retrieve it, and drive away happy.
The single greatest car service experience I've ever had.